The importance of Enterprise Service Management

IntraSystems Advisory Division exists to help organizations unlock the value within their existing technology purchases and drive business goals into the future.

The importance of Enterprise Service Management

IntraSystems Advisory Division exists to help organizations unlock the value within their existing technology purchases and drive business goals into the future.

While most modern enterprises have an existing technology stack, many still need help to unlock the promises of productivity and efficiency sold to them at the time of purchase. This scenario is easily understandable, considering the number of internal stakeholders and business units vying for attention within the incorporated platforms.

Enterprise Service Management (ESM} platforms are meant to structure work and deliver on their outcomebased promises. And while the technological aspects may serve their purposes effectively, without a welldefined blueprint, costs can accumulate in the forms of lost efficiency and poor platform adoption.

Keys to Successful ESM Platform

Master next-level digital change with our expert advisory and technical services

Timeline

5 – 10 Day Overall Duration

Vision Session

(4-6 Hours)

  • Define outcomes and key metrics
  • Discuss current state
  • Define target state
  • Known needs and process considerations
  • General Capability Q&A

Initial Blueprint Creation

Internal IntraSystems Advisory Division

  • Review desired state
  • Perform GAP analysis between target and desired state
  • Review processes for alignment to platform

Blueprint Alignment

Internal IntraSystems Advisory Division

  • Platform(s) review and alignment to outcomes
  • Timeline creation and dependencies identified
  • Roadmap creation and dependencies identified

Readout

  • Findings review
  • Process recommendation(s)
  • Platform recommendation
  • Timeline and roadmap review
  • Discussion of next steps

Execute

Benefits of the IntraSystems Approach

Maximize Focus

Enable focus on initiatives that matter via a business- aligned IT strategy and executable roadmap.

Justify Strategy

Develop business cases with detailed BAU and target-state financial models.

Purposefully Execute

Equip your team with a detailed architecture and implementation plan, with resources to execute.

Ensure Adoption

Drive the success of the program via organizational change management.

Let’s Talk

Learn how we turn business objectives into results

through strategic advisory and digital know-how.